Shipping policy

Crackerjack Toys has a flat delivery rate of $7.50 New Zealand wide with the exception of Rural Delivery which is $11


Shipping costs are subject to change without notice.

 

2-3 day delivery around the New Zealand (please be aware that inter island delivery can take longer and delivery during busy periods like Xmas can mean delays)

Rural deliveries can take 3-5 days depending on your location.


Click and Collect - You are more than welcome to collect your order from our shop in Nelson City. Please allow a couple of hours for your order to be processed and you will be contacted when it is.  

We will send you the tracking number and tracking website details in your fulfilment confirmation so you can keep an eye on your delivery progress.

 

We use Post Haste for 2-3 day delivery / Rural Delivery  
During the busy Christmas season we ask you to be patient with the couriers - it is extremely busy and extended delivery times are outside our control.
We are unable to refund courier costs if delivery is within a reasonable time frame.

All packages sent are tracked.